Negative online reviews can be a public relations and online reputation nightmare. Online reviews have a way of putting power in the hands of consumers. And since we are all consumers at one time or another, this is actually a good thing. If you have a consumer gripe, you can strike back at a business by leaving an online review…
It is a titillating but ugly story that provides teachable moments. The two leading characters are not sympathetic figures. Donald Sterling is an 80 year-old billionaire who owns the Los Angeles Clippers professional basketball team. “V. Stiviano” is a 31 year-old woman of mixed African American and Mexican heritage and calls herself an artist, writer, chef, poet, stylist and…
Triumph Business Communications is pleased to announce that The Public Triumph; Public Relations for the Strong and Those Who Want To Be is now available for sale. It is available via paperback at this link via Amazon or for immediate download through Kindle. On April 8th, Richter Publishing will host a book launch event. The event will feature seven other…
Triumph Business Communications Founder James Chittenden has completed The Public Triumph, Public Relations for the Strong, and Those Who Want to Be. It is available in paperback via Amazon or for immediate download via Kindle. The Public Triumph is a complete guide to gaining public relations success based on your strengths. The approach outlined in this book is based…
If you are going to start or sustain a public relations effort, there are some fundamentals to keep in mind, especially if it concerns the privacy or reputation of someone else. If you are writing anything for public release, you must concern yourself with libel. Libel is published or widely disseminated defamation. Defamation is a statement which is false that…
The “Editor with Attitude” Series. Ditch the bad English. Literacy is an awesome weapon. If you really want to get noticed, use literacy as a weapon. Develop this weapon every day. If that idea bores you, well then consider the benefits. “Literacy is sexy!” Someone who had a significant place in my life some years ago said that to…
If you want to be understood, stop doing this crap NOW! “We want to talk right down to earth in a language that everybody here can easily understand.” –Malcolm X Consider these common examples of corporate-speak and military-speak. “We are going to triangulate with Jim over in AP before moving forward.” “Our T & E is trending above plan…
The Triumph Classic Public Relations Series. Fundamentals of Crisis Management. Everybody blows it sometimes. Not everybody does so in a spectacularly public fashion. If you have received negative coverage, there are some principles that if adhered to, will minimize and repair damage to your public reputation. It does not matter if you are the subject of one unfavorable story…
The Triumph Classic Public Relations Series. Take Charge of How the Public Sees You If your business or life is in the public, it would be ideal if you were the subject to nothing but positive reporting. Public leadership will inevitably invite problems and criticism. Handle it properly and it is possible that you may come out stronger than…
The Triumph Classic Public Relations Series. Handle Reporters the Right Way. Reporters will try your patience and sanity. Deal with them properly and gain outsized and lasting benefits. This is not complicated. If you are skilled in leadership and handling people with diplomacy and strength, you can emerge well from a media encounter, and the story will reflect it.…
